Cinnamon Citadel Kandy

Staying at Cinnamon Citadel was a breath of fresh, riverside air. Nestled along the Mahaweli River with lush greenery all around, the setting is both tranquil and majestic. The staff were warm and attentive, making us feel truly pampered. The rooms were spacious, spotless, and beautifully designed—perfect for unwinding after a day exploring the cultural treasures of Kandy. Breakfasts and evening meals were a treat, with an incredible spread overlooking the water. Waking up to birdsong and sipping tea on the balcony made every morning feel like a mini escape. It’s the kind of place that makes you slow down and soak it all in. Highly recommend if you’re looking for elegance, comfort, and a touch of nature in the heart of Sri Lanka.

beautiful rooms overlooking the lake with a small terrace. We asked for connecting rooms and the hotel was able to arrange it. Food and the drinks at the pool side and the a la cart restaurant were tasty and the team was very kind. attentive and friendly. Pool is nice, we spent one full afternoon there. was so relaxing.

Pros: - Being right next to the river, the views from the hotel lobby, breakfast sitting, and our room were amazing. - The staff was superb. All our requests were fulfilled asap. I got my much-needed laundry done for what I would consider a bargain. - Live music was playing at night time. - The breakfast spread was pretty decent.

Food was good. Had a good spread for the dinner with live stations. Everyone is very friendly. The two girls in the reception, went out of the way to assist us. In the dining hall Nissanka was great. we arranged a surprise birthday for a friend and the staff organized it very professionally. Balcony facing the mahaveli river is great. Nice pool and Bar area. All the best and keep the good work......

We had a wonderful time at this beautiful hotel. Upon entering, you're treated to a stunning view of the lake and the trees. The service from Sandun Fernando was excellent, a very friendly man and kind to the children. The beds were beautifully made, with a new surprise from Chandru every day (see photo). The service at the pool was also very pleasant. Our stay was wonderful, and we definitely recommend the hotel, especially with children.