This is a lovely hotel on the outskirts of Kandy. It has an amazing swimming pool with a lovely view overlooking the river. The staff were absolutely lovely and really attentive throughout our entire time there.
Stephen
أبريل 2025
Pros: - Being right next to the river, the views from the hotel lobby, breakfast sitting, and our room were amazing. - The staff was superb. All our requests were fulfilled asap. I got my much-needed laundry done for what I would consider a bargain. - Live music was playing at night time. - The breakfast spread was pretty decent.
Shubham
يناير 2025
Wonderful dining areas, especially the bar and dining terrace with fantastic river views, and a nicely located pool. Our room was really spacious and comfortable the small balcony was fantastic with fabulous river views. Good food, excellent breakfast and evening buffets. Massive range of choice that included authentic Sri Lankan cuisine.
Ray
ديسمبر 2024
The room was lovely and big with a nice balcony. Pool area was spacious and close to nature. The dinner in the restaurant was super - lots of fresh options.
Rosie
فبراير 2025
Away from busy Kandy time, view of pool and river
Ranmali
نوفمبر 2024
I absolutely loved this property and the entire chain! The staff was incredible, going above and beyond to cater to our every need. Traveling with a 6-month-old, I can only imagine we might have been a handful, but the team handled everything with such grace—from sterilizing our baby's dishes to providing perfectly pureed baby food. Even the friendly and engaging conversations added to the experience. I felt completely at ease and comfortable throughout our stay, and this has officially become my go-to spot in Kandy!
Mushthak
نوفمبر 2024
The room was spacious, well-appointed and very comfortable. Unfortunately, since we were at the basement level, the view from the room was not as great as we were led to believe, but, except for this, we were very pleased. The hotels reasonably close to the city center and we had no difficulty in reaching the main tourist attractions and the market. We had booked on a half-board basis and both the breakfast buffet as well as the dinner buffet had an extensive selection of local, Indian and Continental dishes. We would especially like to recommend Chef Rukshan, who prepared some excellent omelets for us at breakfast time.
Pradeep
مارس 2024
We spent our honeymoon from 28th to 31st January at Citadel and it was one of the best experiences of our lives. We were given a great room facing mahaweli river. Waking up to that view is something we can't put into words. The staff was super friendly and helpful. The Buffet had a lot of food varieties and they were all delicious. And the dining area had a beautiful view to give the best dining experience. The staff always checked up on us to make sure that everything was ok. We even went on a boat ride along the mahaweli river and it was something that we will always cherish.
Soyza
فبراير 2024
Authenticity is something hard to find in the hotelier business. But there's no lack of it at Cinnamon citadel. Place was exceptionally clean, staff were immensely helpful at every point. Authentic srilankan cuisine has never come close to perfection. Services offered were flexible and payment didn't feel like a headache. Perfect for families and couples looking to find some peace.
Aiman
أغسطس 2024
Although the property is slightly outside of the town centre its a short tuk tuk or car journey from the main city attractions. Perfectly set aside from the hustle and bustle of the town. Staff were welcoming and there was a warm welcome. The rooms were large, spacious, clean and well kept. The pool was nice and not too busy. We had a small workout at the gym which was respectable. The buffet dinner was actually quite good with a separate cool room for desserts and salads. Check in was a little slow (which is usual by our experience of Sri Lanka), check out was fast and efficient. All in all a perfect stay for a few days in Kandy. Drivers quarters were available and our chap said that they were accommodating. We had arranged a tuk tuk tour of kandy so had three tuk tuk come pick us up from the hotel and no-one gave us any funny looks (that we saw).
Dilan
يناير 2024